- Available Support Channels
- Corporate Headquarters and Legal DetailsHeadquarters Address and Legal Information
- Tips for Faster Support
Available Support Channels
| 📢 Channel | 📍 Contact Information / Link | 🕒 Availability |
| 💬 24/7 Live Chat | Accessible directly via the official BC.Game siteBC.Game website | 24/7 |
| 📧 Support Email | [email protected] | 24/7 |
| 📱 Telegram (Main) | t.me/bcgame_casino | 24/7 |
| 📱 Telegram (Sports) | t.me/bcgame_casino | 24/7 |
| 🐦 X (Twitter) | x.com/bcgame | Updates & Support |
| facebook.com/bcgameofficial | Updates & Community | |
| instagram.com/bcgame | Updates & Community | |
| 🎮 Discord | discord.gg/xqUMQesZQq | Community Chat 24/7 |
| 💻 GitHub | github.com/bcgame-project | Technical Resources |
| 💬 Bitcointalk Forum | bitcointalk.org thread | Community Discussions |
24/7 Live Chat
Need a quick fix? Our live chat is open 24/7, offering immediate help with everything from deposit hurdles to clarifying game mechanics. Simply tap the chat icon on the platform to be connected with a live agent in seconds.
Support Email
For more detailed issues or requests that require sending attachments and documents, please email us at [email protected]. We generally get back to you within 24 hours with a personalized, step-by-step solution to your problem.[email protected]. Our team typically responds within 24 hours, and you’ll receive step-by-step guidance tailored to your issue.
Official Social Media Accounts
Stay in the loop by following BC.Game on social media. It's the best way to keep up with the latest promotions, community events, and platform updates—feel free to follow us or send a DM.
Corporate Headquarters and Legal Details
BC.Game is managed by Twocent Technology Limited, a registered limited liability company based in Belize (Registration No. 41939), located at Sea Urchin Street #2, San Pedro, Ambergris Caye, Belize.
The platform is fully licensed and overseen by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-202401001-F11.
Having cleared all necessary regulatory audits, BC.Game is legally permitted to offer wagering and games of chance. This ensures that players globally, including those in Indonesia, can enjoy a transparent, fair, and secure betting environment.
Tips for Faster Support
Reaching out to us is simple, but you can speed up the process by having a few things ready:
- Please have your account ID or username ready; this allows our agents to locate your profile and help you much faster.
- To help us diagnose the problem, please provide a brief description of what happened, along with any relevant screenshots or specific error codes.
- Choose the right tool for the job: hit up the live chat for urgent fixes, and send an email for more complex or detailed inquiries.
- You might find a quick answer yourself! We recommend browsing the BC.Game Help Center first, as most common questions are already covered there.
- For a faster experience and to skip redundant identity checks, try to stay logged into your account while chatting with support.